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When colleges and universities are developing distance learning programs, library services are often an afterthought. Sometimes, only once the programs have started do concerns crop up about how libraries can provide services to distance learners. Obvious issues that arise when libraries provide services to distance learners include interlibrary loan policy changes, how to provide online reference services, and whether the library's online resources are sufficient to serve the new programs. However, something of equal importance is the online presence of the library.